The Prowler and the family complication — the game's central dramatic tension, the villain identity of a person Miles loves, the knowledge that his heroism is going to cost him something he cannot replace. Not having the answers is the honest version of Miles at this stage of his journey: he is still learning the suit, still discovering what his specific powers do, still figuring out what kind of Spider-Man he is going to be. The heart is the thing he has that the answers cannot replace.